Quality

Quality starts with our first conversation with a customer. We take the time to understand your business and requirements and we apply our quality control across all our processes from order to delivery – and on-wards.

We have our own QC and Process engineers on-site at our strategic manufacturing partners and our Global QA team reports on:

• Product quality
• Customer satisfaction
• Suppliers’ quality performance
• PDCA method/corrective and preventive action management – both within Fineline and our internal processes – and with our manufacturing partners.

Annual audits are conducted at partners’ sites:

• QMS (Quality Management System)
• Process audits

Where production is more complex, we have a higher level of monitoring across the whole process – from quotation via engineering to shipping.

You can trust us to operate with integrity and transparency. We take action where needed and implement plans for continuous improvement across all of our processes and customer interactions.

We support specific market applications across automotive, medical, rail and aerospace markets:

• Automotive – VDA-3 IATF 16949
• Medical devices – ISO 13485
• Rail – EN 45545-2
• Aerospace – AS9100

Read our Quality Policy Meet our newest Quality Team Member